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  • Research-driven UX solutions help win new business

    Dentsu developed solutions to win new business and link up worldwide teams, while remaining adaptable to local markets and individual clients.

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    Reinforcing the internal UX teams

    Working as one team to gain deeper insights into the end-to-end customer experience

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    Rapid proposition development

    Here’s how we helped Super Payments research and develop their fintech solution.

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    Making inclusive experiences

    Developing accessibility and inclusive UX UI design strategies and embedding into digital developments.

  • Bip Case Study

    Embedding design innovation

    Transforming the product development process by effectively integrating UX into an agile product team.

  • Hands drawing on a whiteboard

    Co-creating the future of HR

    Platform-wide unification to create intuitive, customer-focused design while standardising components

  • Photo of backs of seats on a plane

    Differentiating the travel experience

    Customer journey mapping to prioritise the roadmap based on real customer needs

  • Photo of computer monitors
    SGK logo

    Innovation through user engagement

    Developing new workflow tools and services to increase value for clients and revenue

  • Delivering a new site in just 12 weeks

    We supported Alphega Pharmacy, part of WBA, with a new digital solution for customers that was adaptable to different country's legal requirements.

  • Case Study

    Embedding design innovation

    Transforming the product development process by effectively integrating UX into an agile product team.

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  • News

    Ethnographic research: What, when and how?

    Dr Louise Croft Baker
    Managing Partner

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