A global
UX research and design agency

Using UX design, research and strategy to help organisations identify and solve real problems to innovate and grow

Caleb

UX Consultant

Product & service innovation
Rapid innovation and transformational change through collaborative evidence based design.
UX research & design
Getting you closer to the customer to create products and services that exceed their expectations.
Accessibility & inclusive design
Helping you understand and deliver experiences that are accessible to anyone and everyone.

To devise a strategy for TikTok Shop in Europe, TikTok needed to understand shopping behaviours in the UK eCommerce market.

We delivered actionable insights to inform their strategy.

Embedding design innovation
Transforming the product development process by effectively integrating UX into an agile product team.
Rapid proposition development
Here’s how we helped Super Payments research and develop their fintech solution.
Reinforcing the internal UX teams
Working as one team to gain deeper insights into the end-to-end customer experience

Opinion
3 approaches to embed UX in your organisation
Managing Partner at The UX agency, Dr Louise Croft Baker shares 3 approaches to overcoming challenges and embedding UX into an organisation.
November 6, 2022
News
User Experience is a team sport
An on-site agency capability, closely coupled with a broader external UX agency offering, gives you unbiased external viewpoints that adapt to your organisation and become embedded in your teams.
September 4, 2022
Opinion
Integrating UX in your organisation
User Experience brings provable value to your organisation, but only if it’s applied properly. Before you post that ad for a UX lead, make sure you’re ready for UX with these special checks.
October 2, 2022
Edward Croft Baker
Managing Partner at The UX Agency

Meet the team