UX research and design agency
Using UX design, research and strategy to help organisations identify and solve real problems to innovate and grow
Rapid innovation and transformational change through collaborative evidence based design.
Getting you closer to the customer to create products and services that exceed their expectations.
Helping you understand and deliver experiences that are accessible to anyone and everyone.
To devise a strategy for TikTok Shop in Europe, TikTok needed to understand shopping behaviours in the UK eCommerce market.
We delivered actionable insights to inform their strategy.
Transforming the product development process by effectively integrating UX into an agile product team.
Here’s how we helped Super Payments research and develop their fintech solution.
Working as one team to gain deeper insights into the end-to-end customer experience
Managing Partner at The UX agency, Dr Louise Croft Baker shares 3 approaches to overcoming challenges and embedding UX into an organisation.
November 6, 2022
An on-site agency capability, closely coupled with a broader external UX agency offering, gives you unbiased external viewpoints that adapt to your organisation and become embedded in your teams.
September 4, 2022
User Experience brings provable value to your organisation, but only if it’s applied properly. Before you post that ad for a UX lead, make sure you’re ready for UX with these special checks.
October 2, 2022
Edward Croft Baker
Managing Partner at The UX Agency